A comprehensive guide to governance, leadership transitions, conflict management, volunteer management, and strategic planning for SSDP chapter leaders.
Designed PDF edition coming soon to the publications library
The structures, processes, and norms that enable your chapter to achieve its mission with accountability, transparency, and fairness.
SSDP chapters are guided by six core governance principles.
Officers and members are accountable to each other and to SSDP International. All decisions, finances, and activities are documented and accessible.
Meeting minutes, financial statements, and activity reports are shared openly with the full membership.
Decision-making processes actively include diverse voices, especially those most affected by drug policy. No member is excluded from governance on the basis of background, identity, or opinion.
Officers act in the best interests of the chapter and its mission, not personal gain. Conflicts of interest are declared and managed.
Governance structures are designed for continuity beyond any individual leader. Knowledge, documentation, and relationships are preserved for future teams.
All members have an equal vote in the General Assembly. Officers are elected, not appointed by default.
| Meeting Type | Frequency | Quorum | Chair | Documented By |
|---|---|---|---|---|
| General Assembly | Min. 3x per year | 1/3 of members or 10, whichever lower | Chairperson | Secretary |
| Annual General Meeting (AGM) | Once per year | 1/3 of members or 15 | Chairperson | Secretary |
| Executive Committee | Monthly | Majority of officers | Chairperson | Secretary |
| Special General Meeting | As needed | As per constitution | Chairperson | Secretary |
| Planning Retreat | Annual | All Executive members | Facilitator | Secretary |
| Item | Description | Time | Responsible |
|---|---|---|---|
| 1. Call to order and quorum confirmation | Chairperson opens meeting; Secretary confirms quorum | 5 min | Chair + Secretary |
| 2. Apologies and attendance | Absences noted; attendance list signed | 3 min | Secretary |
| 3. Adoption of agenda | Members approve agenda; any additions noted | 2 min | Chair |
| 4. Minutes of previous meeting | Minutes presented; matters arising discussed | 10 min | Secretary |
| 5. Officer reports | Each officer presents brief update on portfolio | 20 min | All Officers |
| 6. Finance report | Treasurer presents income/expenditure update | 10 min | Treasurer |
| 7. Programme updates | Event planning, campaign progress, partnerships | 20 min | Relevant Officers |
| 8. New business | New proposals, ideas, external items | 15 min | Any member |
| 9. Decisions and action points | Clear list of decisions made and tasks assigned | 5 min | Secretary |
| 10. Date of next meeting / closure | Confirm next meeting date and close | 2 min | Chair |
An officer has a conflict of interest when a personal, financial, or professional interest may influence, or appear to influence, their decision-making on behalf of the chapter. Conflicts of interest must be declared verbally and in writing to the Executive Committee before any discussion or vote on the matter, recorded in the meeting minutes, and managed by recusal: the officer with the conflict must leave the room before discussion and must not vote.
Planned leadership transitions are essential for chapter sustainability. Poor handovers are among the top causes of chapter decline.
| Timeframe | Action | Responsible |
|---|---|---|
| 3 months before AGM | Announce upcoming elections; encourage members to consider standing | Chairperson |
| 6 weeks before AGM | Open official nominations; distribute position descriptions | Secretary |
| 2 weeks before AGM | Close nominations; distribute candidate profiles to all members | Secretary |
| AGM Day | Conduct elections; outgoing and incoming officers both present | All |
| Week 1 after AGM | Handover meeting: outgoing brief incoming on each portfolio | All Officers |
| Weeks 2 to 4 after AGM | Handover documentation packages completed and transferred | Outgoing Officers |
| Month 2 | Incoming officers fully operational; outgoing available for questions | Incoming Officers |
Each outgoing officer must prepare and submit a handover package to their successor within two weeks of elections. The package must include:
| Item | Outgoing Officer | Incoming Officer | Done? |
|---|---|---|---|
| Portfolio summary document prepared | Prepare | Read and confirm | [ ] |
| Key contacts list transferred | Provide | Update own records | [ ] |
| All digital files and folders transferred | Share access | Confirm access | [ ] |
| Email and social media passwords transferred securely | Transfer | Change passwords | [ ] |
| Bank account signatories updated | Initiate process | Complete bank forms | [ ] |
| Active partnerships and funders notified | Send intro email | Follow up | [ ] |
| Face-to-face handover meeting held | Attend | Attend | [ ] |
| Lessons learned document provided | Write | Read | [ ] |
| SSDP International notified of new officers | Coordinate | Submit new contacts form | [ ] |
If an officer resigns, is removed, or becomes unavailable without planned succession, the following steps apply:
The Chairperson (or Vice-Chairperson if the Chairperson is affected) convenes an Emergency Executive Committee meeting within 5 working days.
The Executive Committee appoints an acting officer from among willing members in good standing.
A Special General Meeting is called within 30 days to either confirm the acting appointment or hold a by-election.
The departing officer is asked, in writing, to submit a handover package within 10 working days, regardless of the reason for departure.
The Advisor is notified and consulted throughout the process.
How your chapter handles conflict defines its culture, safety, and longevity. SSDP chapters manage conflicts with fairness, transparency, and a commitment to restorative rather than punitive outcomes wherever possible.
| Type | Description | Examples | Primary Handler |
|---|---|---|---|
| Interpersonal | Personal disagreements between members or officers | Communication breakdowns, personality clashes | Vice-Chairperson / Advisor |
| Governance | Disputes about roles, decisions, or processes | Power struggles, contested votes | Chairperson + Advisor |
| Policy or Ideological | Disagreements on strategy, values, or approach | Debate on advocacy positions, partnerships | Executive Committee |
| Misconduct | Violations of code of conduct, ethics, or safety | Harassment, financial mismanagement, bullying | Advisor + SSDP International |
Any member may raise a concern to the Secretary or Vice-Chairperson. All concerns are treated as confidential at this stage.
For interpersonal or minor governance conflicts, the Vice-Chairperson or Advisor facilitates a private conversation between the parties within 7 days of the concern being raised.
If informal resolution fails, a structured mediation session is convened. Both parties agree to the process; a neutral mediator (Advisor or trusted senior member) facilitates. Ground rules are established. Each party speaks without interruption. The mediator guides toward agreed outcomes.
If mediation fails, or the conflict involves misconduct, the full Executive Committee (minus any conflicted parties) reviews the matter and makes a formal decision within 14 days.
Serious misconduct (harassment, financial fraud, discrimination) or unresolved governance disputes are escalated to SSDP International's chapters team immediately.
All conflict proceedings, decisions, and outcomes are recorded by the Secretary in a confidential file, separate from general meeting minutes.
| Stage | Action | Who Decides | Timeline |
|---|---|---|---|
| First instance (minor) | Verbal warning; recorded in confidential file | Chairperson + Advisor | Within 7 days |
| Second instance or moderate misconduct | Written warning; member advised of consequences of further breach | Executive Committee | Within 14 days |
| Third instance or serious misconduct | Suspension from chapter activities; formal hearing convened | Executive Committee + Advisor | Within 14 days |
| Severe misconduct (harassment, fraud) | Immediate suspension; referral to SSDP International; possible expulsion | Exec + SSDP International | Immediate |
Effective volunteer management means recruiting the right people, giving them meaningful roles, investing in their development, recognising their contributions, and supporting them through challenges.
| Stage | Description | Key Actions |
|---|---|---|
| Recruitment | Attracting new volunteers | Campus outreach, social media, events, word of mouth |
| Onboarding | Welcoming and orienting new members | Welcome message, SSDP 101 session, buddy system |
| Engagement | Keeping volunteers active and motivated | Meaningful roles, regular comms, recognition |
| Development | Building skills and leadership | Training, mentorship, delegation, SSDP resources |
| Recognition | Acknowledging contributions | Certificates, social media shoutouts, awards |
| Retention | Keeping experienced members engaged | Listen, re-engage, adapt roles to changing capacity |
| Alumni | Engaging members who move on | SSDP Alumni network, ongoing comms, mentorship |
| Item | Responsible | Timeframe | Done? |
|---|---|---|---|
| Welcome email with chapter overview | Secretary | Within 24 hrs of joining | [ ] |
| Added to WhatsApp / communication group | Comms Officer | Day 1 | [ ] |
| SSDP 101 orientation session attended | Vice-Chair | Week 1 | [ ] |
| Membership form completed and filed | Secretary | Week 1 | [ ] |
| Introduced to the buddy / mentor | Vice-Chair | Week 1 | [ ] |
| Given copy of Chapter Constitution and Code of Conduct | Secretary | Week 1 | [ ] |
| Role or working group assigned (if interested) | Chairperson | Week 2 | [ ] |
| First chapter event or meeting attended | Member | Month 1 | [ ] |
Burnout is the leading cause of volunteer attrition in student organisations.
| Warning Sign | Possible Cause | Recommended Response |
|---|---|---|
| Reduced communication and attendance | Overload, disengagement, academic pressure | Private check-in; redistribute tasks; adjust commitments |
| Declining quality of work | Burnout, unclear expectations, lack of support | Review role scope; offer mentorship or co-delivery |
| Expressions of frustration or cynicism | Unheard concerns, poor recognition, value misalignment | Active listening; recognition; revisit shared values |
| Sudden resignation from role | Crisis or accumulated frustration | Exit interview; address systemic issues; keep door open |
Strategic planning gives your chapter direction, focus, and a framework for making decisions, ensuring activities are purposeful and connected to your mission.
SSDP chapters are encouraged to develop a 2 to 3 year Strategic Plan that sets long-term direction, with an Annual Work Plan that translates strategy into concrete activities and targets. The Strategic Plan is reviewed annually and updated every 2 to 3 years.
| Internal | External |
|---|---|
| Strengths: what does your chapter do well? What unique assets do you have (skills, networks, reputation)? | Opportunities: what favourable trends, policy windows, or partnerships could you leverage? |
| Weaknesses: where does your chapter underperform? What internal constraints hold you back? | Threats: what external risks, policy changes, or competitor dynamics could harm your work? |
Based on your SWOT analysis, define 3 to 5 strategic goals. Each goal should be Specific, Measurable, Achievable, Relevant, and Time-bound (SMART). Examples:
| Strategic Goal | Objective (1-year) | Strategy | Key Activities | Indicators |
|---|---|---|---|---|
| Grow membership to 60 | Recruit 20 new members in Year 1 | Campus outreach and events | Freshers' Fair stall; Drug Policy 101 workshops; social media campaign | New sign-ups per month |
| Campus policy reform | Submit campus drug policy report to administration | Research and advocacy | Policy audit; student survey; report writing; meeting with Student Affairs Dean | Report submitted; meeting held |
| Sustainable funding | Raise USD 2,000 in Year 1 | Diversified fundraising | Grant application; fundraising event; membership dues | Total funds raised |
For each strategic goal, estimate the human, financial, and technical resources required. Flag gaps to be addressed through fundraising, partnerships, or SSDP International support.
| Risk | Likelihood | Impact | Mitigation |
|---|---|---|---|
| Key officer graduation / departure | High | High | Succession planning; deputy culture; handover documentation |
| Institutional resistance to drug policy advocacy | Medium | High | Relationship building; evidence-based framing; Advisor support |
| Funding shortfall | Medium | Medium | Diversify income; build reserve fund; low-cost activity designs |
| Member burnout | Medium | Medium | Role distribution; recognition; flexible engagement options |
| Online misinformation about SSDP mission | Low | High | Proactive communications; consistent messaging; SSDP brand guidelines |